Handling Complaint


Channel for Handling Complaint



Customer may submit complaint to PT Bank Mizuho Indonesia either verbally or in writing through :


1. Hunting Line: +62 21 5091-0888; and/or
2. Email to: bmi011001@mizuho-cb.com; and/or
3. Directly to the Office of PT Bank Mizuho Indonesia with the address:
Menara Astra,
53rd Floor, Jl. Jenderal Sudirman Kav. 5-6,
Jakarta 10220, Indonesia

For more details, please download the file below:

Penanganan Pengaduan_PT Bank Mizuho Indonesia.pdf